Privacy Policy

We collect information that helps us provide personalized financial education and investment guidance tailored to your family's needs. This includes information you provide directly and data we gather through your interactions with our services.

Your information helps us deliver relevant financial education and investment guidance. We use it to understand your family's unique situation and provide resources that match your goals.

• Provide personalized financial education and investment recommendations
• Communicate about our services, programs, and educational content
• Improve our website functionality and user experience
• Comply with financial regulations and legal requirements in Canada
• Analyze trends to develop better educational resources for families
• Send periodic newsletters and updates about market insights

We don't sell your personal information. Period. We may share information only in specific circumstances that directly relate to providing you with financial services or when required by Canadian law.

Service Providers: We work with trusted partners who help us deliver our services, such as email platforms, website hosting, and educational content providers. These partners can only use your information to help us serve you better.

Legal Requirements: We may disclose information when required by Canadian federal or provincial law, court orders, or regulatory authorities such as provincial securities commissions.

Business Transfers: In the unlikely event Zyntex merges with another company or transfers ownership, your information would be part of that transition, but the new entity would be bound by this privacy policy.

We protect your information using multiple layers of security appropriate for the sensitivity of financial data. Our approach combines technical safeguards, administrative controls, and physical security measures.

We keep your information only as long as necessary to provide services, meet legal requirements, or resolve disputes. Different types of information have different retention periods based on their purpose and legal requirements.

When retention periods expire, we securely delete or anonymize your information. If you request deletion of your information before the retention period ends, we'll comply unless we're legally required to keep it.

Our website uses cookies and similar technologies to improve your experience and understand how you use our services. Most of these are essential for the website to function properly.

Essential Cookies: These ensure our website works correctly and securely. They remember your preferences and keep you logged in during your session.

Analytics Cookies: We use these to understand which content is most helpful to visitors and how we can improve our educational resources.

Communication Cookies: These help us personalize your experience and remember your communication preferences.

You can control cookies through your browser settings, though disabling some cookies may affect website functionality. We don't use cookies for advertising or tracking across other websites.

We primarily store and process your information within Canada. However, some of our service providers may store data in other countries with strong privacy protections, including the United States and European Union.

When we transfer information outside Canada, we ensure appropriate safeguards are in place, such as:

• Contractual commitments requiring the same level of protection as Canadian law
• Transfers only to countries with adequate privacy protection
• Regular audits of international service providers
• Data processing agreements that limit how your information can be used

We review and update this privacy policy regularly to reflect changes in our practices, technology, and legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our website.

We encourage you to review this policy periodically to stay informed about how we protect your privacy. The "Effective Date" at the top of this policy indicates when it was last updated.

If you have questions about any changes, our Privacy Officer is available to explain how updates might affect you.